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Privacy Notice
Camps Bay Ridge

At Camps Bay Ridge, we respect your right to privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.

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1. Collection of Personal Information

We collect and process personal information that you voluntarily provide when you:

  • Make a reservation (via phone, email, online booking, or in person)

  • Check in at our premises

  • Use our services during your stay

This information may include:

  • Full name

  • Contact details (email, phone number, address)

  • ID/passport number

  • Payment information

  • Special requests or preferences

  • Vehicle registration number

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2. Purpose of Collection

We collect your personal information to:

  • Confirm and manage your booking

  • Comply with legal and regulatory requirements (e.g., record-keeping for tourism and safety)

  • Ensure your safety and comfort during your stay

  • Communicate with you before, during, or after your visit

  • Process payments and issue invoices or receipts

 

3. Sharing of Personal Information

We do not sell or share your personal information with third parties, except:

  • When required by law (e.g., to law enforcement or SARS)

  • With third-party service providers (e.g., payment processors or booking platforms), only to the extent necessary to deliver services

  • When you have given your explicit consent

 

4. Data Protection

We implement reasonable, industry-standard safeguards to protect your information from unauthorized access, loss, or misuse.

 

5. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Regulator

If you would like to exercise any of these rights or have questions, please contact us at:
📧 Email: joergola@iafrica.com
📞 Phone: +27 836 901 591
📍 Address: Camps Bay Ridge, 28 Atholl Rd, Camps Bay, Capetown

 

6. Consent

By making a booking or using our services, you acknowledge that you have read and understood this notice and agree to the processing of your personal information as set out above.

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